If you have an emergency, please call us on 0333 000 9988.

However, if you need to call outside our hours of 8am to 5:30pm weekdays or at the weekend, then please call the local water and/or waste water wholesaler directly (see emergency phone numbers, below).

Not sure who your wholesaler is? You can find out using Ofwat’s wholesaler map.

Wholesaler

Emergency phone number

Affinity Water 0345 357 2407
Albion Water 0800 917 5819
Anglian Water 03457 145 145
Bournemouth Water 08005 878 979
Bristol Water 0800 801 011
Cholderton & District Water 07437 445 863
Northumbria Water 0800 393 084
Portsmouth Water 0239 247 7999
SES Water 01737  772 000
Severn Trent 0800 783 4444
South East Water 0333 000 3330
South Staffs Water 0345 607 0456
South West Water 0344 346 2020
Southern Water 0330 303 0368
SSE Water 0345 078 3200
Thames Water 0800 714 614
United Utilities 0800 330 033
Wessex Water 0345 600 4600
Yorkshire Water 0800 573 553
Launch Recite Me web accessibility software